Hyundai Motor India — Bradley Imlay

Have had the worst experience owning a car. I have had an association with Honda & Jeep in the recent years. This was my 1st Hyundai car & probably will be my last.
I am listing down in no particular order my issues/feedback
1. It has been over a month – Have not received my permanent number – Worst part is I have to continuously call versus someone giving me an update
2. I had contacted Hyundai weeks before I took my car about accessories – I only got a few – The other day I went to the showroom, they had the accessory but no one to install it!! They were asking me to install it.. Seriously!!
3. When I took the car they never gave me the customary folder (usually faux leather) for documents, but a plastic bag, remember this is day 1 of my new car. Then I had to follow up multiple times to get it, when I did, it was disappointing, a plastic case that you would find on foot paths.
4. My first service is due, no one calls me to remind me, the only service station calling me is miles away from my house. I used the app to book the service & no one even let me know – was given a number to call & the person doesn’t pick up
5. I am against using names, but here are the people I have been interacting with –

Subhrabrata – My sales rep & contact person throughout the experience so far
Sayan – Accessories Executive
Priyanka – Customer Sales – gave me a number for the service manager (Nivideta) – Has not answered in about 10 calls.
Showroom – Bengal Hyundai, New Town

I will try and sell this car as soon as possible. No more Hyundai. Cannot follow up & get stuff done.