Hyundai Motor India — clutch issue 2019 elite i20 sportz plus

Address:

Trichy Tamil Nadu

Dear sir / ma'am,
I have purchased elite i20 sportz plus on aug 28th, 2019 in trichy showroom. Within 1 week i have faced break hard issue and taken to service center they release the air, again i faced the same issue and they released the air on my 1st service. But still, i am facing the issue while driving in city limit traffic.

Ok now let me raise my complaint, today when i was driving my car (Elite i20) the clutch gets harder and the car stops in the middle of the road which makes me feels guilty on the public the brand new car ran only 4500 kms, not yet completed 1st year anniversary. I loved the car before purchase but now???

The car is taken by the service center guy who stated that the model facing clutch cylinder problem frequently and the company replacing. Is this a way a company to communicate a customer once we suffer in the middle of the road. Why not you informed us before for the replacement?

Before i used hyundai accent 2000 model used around 20 yrs it was a very good and smooth car i changed that only for the age of the car, but now i feel compared to that accent 2000 model the elite i20 2019 model is poor than that.

I feel shame on me on purchasing the car and which makes me mentally ill due to breakdown in public.

I need a satisfactory explanation and reply from the company.

Thanks & regards,
Mohamed aarif ma
+[protected]
[protected]@gmail.com