[Resolved]  Hyundai Motor India — Dealer refusing delivery

Dear Sir/Madam,

I had booked a Hyundai Creta SX Manual Petrol (Titan Gray) model at bm hyundai dehradun in March 2021. the dealer has promised delivery in 6 months i called them in june they delivery will be done in july i called them in july they said delivery will be done on 15th july i called them on 15th july they said delivery will bw done in august i called them in august they said model has been discontinued and SX Executive model is available but with
some features removed. I checked SX Executive model and observed that
Music System and Bluelink features are removed as compared to SX.

Initially while booking a car in March these were the main attractive
features which I liked and did not hesitate for long waiting. Even if
the SX model is discontinued i don't have an option to buy the upper
model since SX(O) is not available in petrol manual variant where i
can get bluelink and company fitted music system. This is a very
disappointing thing for me and a lot of other customers like me.

I have been a Hyundai customer since 2005 and did not expect such
service from Hyundai. Request you to make the SX model available for
me if possible from any of the stockyards.
Hoping for Positive response.

Thanks & Regards,
rajat