Hyundai Motor India — delay in delivery of vehicle hyundai nios

Address:

FLAT NO 302 SAI RESIDENCY, SIPCOT HOUSING COLONY, Krishnagiri, Tamil Nadu, 635126

I had booked hyundai nios sportz vehicle thorugh himavasani cars private limited hosur. I made the payment of rs.11000/- through online mode on hyundai india site. Remaining payment of rs.741817/- was made by me on 30/08/2019 and the dealership assured me to deliver the vehicle by 02/09/2019 on the auspicious occasion of ganesh chaturthi if i make the payment on 30/08/2019.

To my utter dismay, the dealership told that due to sta approval pending, we cannot deliver the vehicle on 02/09/2019 and they assured that the vehicle will be delivered by 06/09/2019. On 6th september 2019, when i called on the dealership for delivery of vehicle, the staff at himavasani cars pvt limited told that the vehicle can’t be delivered as the sta approval has not come and the vehicle will be delivered by 12/09/2019.

On 10th september 2019 when i called them they informed that still approval has not come and the vehicle will be delivered only by 16/09/2019 with full registration formalities. On 16th when i called for delivery of vehicle they have told still sta approval has not come for hyundai nios vehicle in tamil nadu so still i have not got delivery of the vehicle.

This has caused me a lot of mental harassment as even after making complete payment for hyundai grand i10 nios, i have not been able to get the delivery of the vehicle. I have made the payment after getting a loan from the bank. I am paying the interest for that loan and still i have not got the delivery of the vehicle. This has caused me a lot of mental torture and harassment.

My family is a great fan of hyundai brand. My father is owning hyundai grand i10 magna. My brother bought hyundai grand i20 in june. After taking their feedback, i decided to go for hyundai nios taking into account the extremely good looks of the vehicle and my family’s previous experience with hyundai vehicles.

I am feeling extremely dejected and disappointed that even after making full payment i am not getting delivery of the vehicle. I am asking if the company is not able to deliver the vehicle why they are taking the full payment amount form the customers?

Hyundai is a great brand but this kind of worst service form your dealership has caused me a lot of mental harassment and pain.

I am working in a financial services industry and this kind of worst personal experience from a reputed brand like hyundai has caused me a lot of dejection.

Regards

Neeraj sharma

C/o state bank of india

Sme hosur

Sipcot housing colony

Mookandapali

Hosur-635126

Mob:[protected]