[Resolved]  Hyundai Motor India — Fraud comitted by Huyundai dealer

Dear Sir, Greetings! I am a customer who biught a Huyndai I10 from Godhawari Motors Ludhiana in year 2013.My car was delivered to me in Jan/Feb 2013 for which the registeration was done in Dehra Doon and RC was issued in April 2013. Ever since i bought the car my car was giving various problems for which i sent the car to BM Hundai Dehra doon. I m an NRI and every time my driver who takes care of the car has been complaining. Yesterday on 29 May 2014 i sent my car for second service and i paid a bill of Rs 2600 for various jobs which they told me had to be paid. The car was brought back home yesterday evening and today morning the moment i started the car everything simply died, the power steering, A/C, electric motor of windows. I requested Commercial Huyndai to come and look for fault.The technicians came and tried their best to fix the problem.Anyway they said that the car has to be taken to the garrage, i told them that the car is not working properly but they assured me that they will manage.I sent my driver with the car, after half an hour i checked with the driver who told me the car is stopped and mechanics are looking at the scenario. After half an hour i again checked and he told me that the car has again stopped and they have given him a toll free no to call.My nightmare started then, when i called the toll free no they asked me various details including my cars no which is UP 07, AW 1289, to my surprise i was told that they cannot tow the car because my car was delivered to some Mr Vikas and transfered the line to Delhi call center. The Delhi call center told me car is registered in the name of Rajeev Kumar sood and the records show delivery was made in Jan 2011.I tried explaining them that i have an invoice, RC which clearly shows when the car was delivered and how can it be year 2011. The mechanics who took the car simply left the driver stranded on the road and told my driver to contact towing co.The towing company simply refused to tow the car and i was passed on from one person to other.After 4 hours of tel communication and using my friends to help Commercial Huyndai eventually assisted me and the car was taken to the garage and repaired. I BELIEVE A CONSUMER HAS BEEN CHEATED AND I HAVE LOST TRUST IN HUYNDAI, A SERIOUS FRAUD HAS BEEN COMMITTED BY YOUR DEALER WHO HAS PROBABLE SOLD THE CAR TO SOMEONE BEFORE AND THEN RESOLD TO ME BUT DELIVERY IS SHOWN AS 2011. I AM TOMMORROW TAKING THIS CARE TO CONSUMER COURT AND WILL SEEK A REPLACEMENT OF MY CAR. I WILL LIKE HUYNDAI MOTORS TO INVESTIGATE THIS MATTER ON URGENT BASIS AND REPORT ME THE FINDINGS, i as a consumer has been cheated although my warranty is valid but because of the fraud committed by your dealer i am suffering.My e mail id is [protected]@gmail.com and i am not willing to just lay back and accept such frauds by a multinational company.