[Resolved]  Hyundai Motor India — Harashment by Sharayu Motors

Address:

Mumbai City, Maharashtra

Sorry to write an email of this type. I'm extremely upsetwith people in Sharayu Hyundai, Turbhe. Their greediness had crossed thelimit and that is making the organization poluted. Almost a year back I had abad experience with regular service department and after that stop visitingyour workshop. But in this one year nothing has changed, rather became worse. On October 2nd I had given my car (I-10, sportz, MH43 AB, 9055) for repairing in Turbhe. Last evening hail storm damaged the top of mycar as a tree fell on it. Wind shield was also broken. Your service advisor(Mr. Amol) inspected the car and quoted around Rs 45000. After that he cut thequotation and made it Rs 55000 so that the actual expense will not cross hisestimate and promised me to deliver it in 14 to 15 days. For your kindinformation, till today (after almost 35 days) I didn’t get back my car. Lifehas become so difficult as I had only one car. I still was tolerating thereexcuses but yesterday (7th November) around 8:00PM Amol called me and informedthat car is ready and I can pick it up by tomorrow. Exact bill he can provideme tomorrow only as it is pending from insurance (ICICI Lombard, taken throughSharayu only) side. But please bring a photo and electric bill because bill hascrossed 1 lakh. Now you tell me how can the bill crossed 1 lakh, overnight? Why I was not informed before hand? When already it was over estimatedthen how it is possible? By any means I’m not going to pay anything extra(customer contribution was expected to be Rs 20000, from initial estimate).Please take some necessary steps and stops these non sense act. Otherwise yourworkshop goodwill is getting affected. I’ll wait till I heard anything fromyour side, but surely this time I’m not going to sit quiet.