Hyundai Motor India — Manufacturing fault in new delivered creta car , change my car

Address:

LIC of India Gwalior

Dear sir,

hope you are doing well,

On 07 October 2021, we have got delivery of Creta EX 1.5 Diesel car from ZEM portal through LIC of India user of Ravi Kumar Rusia. just after one day of delivery it has been noticed that car was not unlocked through remote, thenafter same has been done through key. this accident has been informed by us to the respective dealer AS Motors Gwalior on the very same day and time, on which AS Motors has requested us to kindly visit the workshop. Today we have visited to As Motors workshop situated at Shivpuri link road Gwalior. technician of the workshop has opened entire interior and checked the wiring and other parts of the car, and then it has been observed that Fuse Box of the car was not in working condition, immediately technician has changed the same from another Creta car, but all interior fittings and wiring have been opened which reflects the poor manufacturing work. conclusion of this incident shows that Hyundai is not focusing product quality and manufacturing, which discouraged my decision to buy Hyundai Creta car, result of which, we are not at all satisfied with the product.
hence we raise our complaint to change my vehicle with Deliver us the New Creta car.

detail of the vehicle is attached herewith, kindly find the attachments and take immediate action to change my vehicle

thanks & regards,

Ravi Kumar Rusia
ABM LIC of India
Moti Mahal Branch Office
Gwalior
[protected]
[protected]