[Resolved]  Hyundai Motor India — Non delivery of i20 sportz optional model after calling for delivery

Address:

Ambala, Haryana

I Eshan Singh Cheema booked i20 sportz optional model white coloured car vide receipt no SB 3211 by paying check no 589052 worth Rs10, 000/= to M/S Berkeley Hyundai, Plot no 375, Industrial Area, Phase-1, Panchkula through their representative Mr Subash Mobile no-[protected], & [protected]. Today I was called for the delivery of the said booked car. I instructed my bank accordingly, and the bank send the DO letter immidigiately for the delivery. After reaching in the company show room with my father, Mr Subash guided us to Mr Varun Sood SM of the company and he started Compelling us to take the delivery of either i20 Sportz of white colour or of sportz Optional silver colour because they wanted to give i20 sportz optional model car allotted to me to some other person for the reasons unknown to me. I refused and told them to take the delivery of our booked model and colour only, but they billed car allotted to me in the name of some other person while we were sitting there. From their show room itself I send a mail from the Mobile phone of my father to the GM sales also with noresponse back and no body listen to us. After calling for delivery they refused to deliver the car and told me that now I will get the car after 7-10 Days. We asked them why they are postponing the delivery of car after calling us here, they said that our cars are selling as hot cake and they have the monopoly and they can do this otherwise if you have some problem then you can cancel the booking. Since last so many years we were using cars of Maruti and Skoda model and this time we decided to shift to Hyundai and we got a very Bad experience. You are requested to take a necessary action in this regard.and guide us what to do now.