Hyundai Motor India — Not ready to change damaged part under warranty

Address:	Dakshina Kannada, Karnataka, 575011
Website:	www.advaithhyundai.com

It was very bad experience i got from advaith hyundai Mangalore for the vehicle i20 elite belonging to reg. no. KL-14-R-2121.From the point of sale they have promised me that they will give good and best service after all we have 2 years warranty.
As my vehicle faced an incident on[protected] and got damaged to oil tank.Due to this i called roadside assistance in a toll free number, they took the vehicle from same place by towing.After reaching service centre one of the service inspector (DINESH) checked it and told only oil tank is damaged and rest everything is ok.Since it has not run after incident has happened and bearing was proper.We dint not get any response for 5 days, So we called the service advisor Mr Vinod and enquired abouut vehicle.then he told that bearing has got scratch due to vehicle has run or started.After this on same day we visited service centre and we noted that vehicle has moved from one place to another.As we did not start or run, this is not our fault.But they are not ready to replace even under warranty.Since from sale term when we bought vehicle they have promised excluding tyre, breakpad, clutchpad, wiperblade for the rest every parts you will hav 2 yyears warranty.So this is very bad experience that I felt from HYUNDAI.Since my family hold almost all brand vehicle and they say their servicing is very good and also they explained alot about thier company.I faced very bad situation in front of them.I spoke with body workshop manager Mr. Ragavendra from advaith hyudai.Even he is behaving very badly with me. Now i want my car very fast with proper condition.My observation is waiting for your proper jutification.


thanking you,
Regards,
Faraz
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