Hyundai Motor India — overcharge for service | |||
Sir, this is to inform you that i was charged rs.470 for using your service assistance today. My car's wheel got jammed and was not moving. Its in warranty period now. My home is less than 15 minutes drive from your service centre. I feel i was charged heavily for just giving few knocks without even having to repair anything on the wheel. I was an ex enployee of hyundai and and i have introduced many customers too Please remember that my eon is an economy car and for a work which took just a minute to be fixed, i was overly charged and im deeply hurt. I previously owned a maruti alto for which service charge was always below rs.300/_ The service personnel says that this is the rate that is being charged in my area. Are you charging differently for different areas or should charges be based on the work done? I feel really offended and i want you to recalculate the actual service charge for your actual work done. Also please evaluate the customer support that you actually promise when u sell a car. If i am being charged so much when its only 1 year and a month since i bought hyundai eon, how much would you charge after a year more or after 5 years will there be any service support even. Im presently working in mahindra and i know what reasonable service charges in the industry is and hyundai i feel is doing injustice. I would like to hear your side to this matter and im waiting for an explanation. Please rework on the bill and refund me the excess that has been charged. Im not at all satisfied at the service charges that hyundai has imposed. Regards, Emin peter Was this information helpful? | |||
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