Hyundai Motor India — Poor quality and service

Address:

New Delhi, Delhi

To whomsoever it may concern this is to bring to your notice that it has been a shame on hyundai's part that they are not able to solve the problem of a customer since December-January. The issue with the car is that the seats of the car is RUSTED (PLEASE FIND THE ATTACHED PHOTO FOR UR REFERENCE, all what was possible to take have captured) A seat being rusted is never what I have seen or heard of I am owning at least almost 15-20 cars from i10 to Mercedes M Class Have never seen any problem in any car of mine I have been owning many cars of Hyundai in the lot Have recently after all this also booked the new Elantra 2015 I have never experienced such kind of service and bad experience. The people at your customer relation are just to make fools. Feels so sad to see such response After all this I am actually gonna rethink to buy the Elantra because of the service one of the main things isn't up to expectations then there is no point of buying a car from such company. I have been making a complaint at your service station i.e. SIKKA HYUNDAI MAYAPURI DELHI. They have been telling me that site we have raised a complaint and the company will provide a feedback soon. It is really disheartening to see a service from Hyundai so bad The service manager do not respect customers and in all have no words a to say anything about it Have been also tweeting regarding the problem but the company is also so concerned that they don't bother to call or get back in any way. I hope this mail helps to solve the problem or I would be forced to take an action and file a complaint in the consumer forum against Hyundai for such service and quality CAR MODEL/ NO. Thank You PLEASE FIND THE ATTACHED PHOTO FOR YOUR REFERENCE, all what was possible have captured this is only visible part. Thank You Regards Vinayak Jain Email: [protected]@gmail.com Contact: [protected]