Hyundai Motor India — Refund excess amount | |||
I have booked a car Hyundai Creta 1.4 s diesel, colour white, 2015 manufacture on my mother's name Mrs.Usha Vijay Narasaria on date of 27th January, 2016. From Sachin Hyundai Division of Natasha Automobile Pvt Ltd. Bareilly-Uttarpradesh. They have committed the price of ex showroom 10, 58, 324 & CRTM charges 3, 500. So Total amount is 10, 61, 824. I have given full amount on 29th January, 2016. My car they have invoiced on 31st January, 2016 & my car invoice number is H[protected], Customer ID number is C[protected]. They have promised me that they will charge me 2015 MY price (old price) and I said i will give full amount in 2 days. But now they have charged me new price which is ex showroom 10, 76, 510 and Crtm charges 3, 500 so total come up to 10, 80, 010. still my car is not yet registered till date. whatever the excess amount is there with the dealer they are not ready to refund my excess amount . everyday i am calling to accounts manager and General Manager Sales Mr. Anil Saksena. NOTE : Mr. Anil Saksena who is general manager he has only committed me an old price and now he's denying me.. No response from he's side and whenever i am trying to call him he never pick up my phone either he always say that he's in meeting. If he's a general manger to the company and this kind of service if he will give to the customer then Hyundai company should think of it. Regards, Ashish Narsaria [protected] Email ID : [protected]@gmail.com This is second time i am registering complain, on 25th also i have registered. but till date no response from hyundai company... on 25th i got a call from hyundai that they will refund my money but till date no response...??? Was this information helpful? | |||
2 Comments | |||
Comments
This is first time i am buying Hyundai car and I am really not very happy with Sachin Hyundai services... and Hyundai company being a Brand should look in to this kind of Dealership and their employee who is seating on general manager designation and who is cheating with the customer and not giving proper service ...I hope Hyundai company will really resolve my problem as soon as possible..
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