Hyundai Motor India — Service center related - totally satisfied # kl 35 c 2214

Address:

Ernakulam, Kerala, 682025

Dear sir,

Below is the mail i have sent to mgf service centre, padivattom, kerala.
Request your intervention

Dear sir

Please check the recent service history of the my vehicle... I have replaced the clutch by spending about rs.25000/- with the suggestion from your service manager. There onwards the issue begins.

When i got the vehicle back and starts driving i felt the power lagging then and there i have called your service manager and informed about it and he responds that “it is due to the clutch replacement and it will become okay after 2000 km”. But after driving 2000 km also the same problem exists. Then again i have visited mgf padivatton and informed them about the same. Then he drives my car in full throttles and he again told me that there is no such issues. I am driving this vehicle for long and i know how my car responds on my acceleration. But still i believed him and came back.

Later i gone for a long high range drive... Then i felt sad on my vehicle. My car was struggling to go forward. On the slops i can go on 3rd gear “fluidic verna” was running in the 1st gear...

As you know fluidic verna is an awesome vehicle to drive give much of driving satisfaction.

There after i again visited mgf padivatton and again met the same service manager and he suggest me to park my car for 2 days to check it out. And then they came in to a conclusion that there was a software error and the turbo air was leaking.. Something like that. I don’t know the exact reason since he was using some technical jargons. “ but the inetresting thing is that, till then he was telling that there is no such issue and suddenly found and issue”

After that, for the next 2 days car was giving me the performance back and i was totally satisfied. I called your service manager and appreciated for the same also. But suddenly after 2 days i lost the performance. Again i came down to the service centre and informed the same. Again he makes me to park my vehicle for a day and after the check he told me that there is no issue with the car.

But i am still feeling the same issue. The places and the throttles where i was using the 3rd/4th gear, i have to use 2nd gear now. When overtaking also the 3rd gear is not giving the response. I am using my favorite fluidic verna because of its awesome performance and beauty.

Regards

Anoob jamal
Mob - +91 [protected]


Warm regards,

Anoob jamal
Deputy manager - outbound sales
Consumer business
Tata teleservices limited
T:[protected], m: (91) [protected], f: (91), email id: anoob. [protected]@tatatel.co.in
S. L. Plaza, palarivattom, cochin, 682025, india