Hyundai Motor India — Servicing

Address:

600033

Dear Sir We having I20 Actra Model and we are getting serviced by the HMP Alandur from the date of Purchase. Last Services we were not satisfied as the way they handle and could not keep their promises. Now on the recent Rain with the Flood in Chennai my Car was having water surrounded and the water was seepage in to the Car which gives smell as well the car become dirty. Some how started the Vehicle on the dry situation but could not move the Car. submerged in Water. My complaints is the rain got over by 7th December 2015 fully. from 08th December 2015 onward we are keep calling the Help line no given by the HMP sales officer.[protected] and non has attend till date (16th December2015). Since we fully understand the situation as lot of cars in Chennai submerged in Watter, but from 08Dec-16Dec15 is too long to attend a customer. When ever we called the HMP Alandur we are getting the repeated message saying no persons available and now yesterday they confirm that they can not handle the vehicle with the Water seepage . My principle is I never go to a unauthorized or Road side service people. My Big Question is whether we can get this Vehicle serviced (OR) we have to sell it on Scrap. Its really worrying me and could not find solution. I trust this will give me some relief, as I am planning to go for higher end Car by March 2016 . Thanks with anticipation Regards V.Krishnamoorthy [protected] /[protected] Managing Director Vetrivadivelan Travel Services Pvt Ltd. Chennai Vehicle No TN09 BL 9121 Email ID [protected]@gmail.com