Hyundai Motor India — Tyres and alignment related problem elite i20 car

Address:

Ghaziabad, Uttar Pradesh, 201001

Have purchased elite i20 car up14 cm 4846, in month of february' 2015. Since then i am sending my car to pawan hyundai, ghaziabad for service. On august 18' 2016 i met with an accident, an auto hitted me from front side and i got injured. It resulted to severe damage to my car also and then i left it to pawan hyundai for repairing. They have replaced driver side front door, front bumper, head light and also changed suspension system and also done wheel balancing and alignment. Then after driving for some kms i observed bubbling and vibration into the car for which i have complained at pawan hyundai for which they attended the complaint and said now you won`t face any problem related to tyres and alignment. Again after driving for some days, i observed same thing then i visited mrf outlet for wheel balancing and alignment. They checked and asked me to get my tyres replaced as they are about to be dumped.

I was shocked to listen at that time as i have drove only 16000 kms till then and my tyres were asked to replaced. Now i am not able to understand company like hyundai is cheating their customers like this, since i have been the privileged customer of hyundai and this is the 4th vehicle i am using of hyundai. Kindly suggest me what to do in this concern or else i have got no other option then challenging this case legally. Being into so many years of bonding with hyundai, i hope you will definitely understand my problem and get my tyres replaced with the correct ones or whatever you suggest to overcome this problem. I am so much frustrated regarding this. Kindly understand and do the needful.

Thanks and regards,
Arun kumar

Cont no-[protected]
Id - arunkumar. [protected]@gmail.com

Vehicle no - up14 cm 4846