Hyundai Motor India — Unethical behavior from your official dealer, popular hyundai, areekkad, kozhikode

Address:

Kozhikode, Kerala, 673618

Sir,
Though i am not a customer of hyundai, I hope I can bring your attention to an incident that shook me badly as it was due to sheer ignorance from one of your staff. I wish for you to consider it on humanitarian grounds.I am a doctor and was working in Govt medical college Kozhikode, Kerala and was driving my car (KL 56 G 126, Maruthi Swift) through pantheerankavu town in kozhikode district on 8/3/2016 with my friends at around 1.30pm and suddenly a testdrive vehicle (KL 07 CB 2166, hyundai i20) which was on the opposite side was visibly out of control and it had hit my car.The seemingly wreckless driving had taken its toll on not only my car but also another car which was right in front of me.There were eye witnessess for this incident and also for what happened henceforth. I had talked to the employee of Popular Hyundai Areekad branch, of kozhikode district, Kerala (Mr.Sarath Palot)who was driving the test drive vehicle and he wilfuly agreed on paying a decent amount as compensation.He even allowed me to take a picture of his id card as a proof. But real turn of events took place when we were at the police station, he had refused to show up.Instead his so called higher authority showed up and all he did was hammering me with popular hyundais policy about not paying compensation in any case.I was awestruck by his cold attitude towards the loss his employee had caused me.I filed a case and as you know the verdict wont be out in a year or two.By that time i will have run out of both patience and money to carry on with the case.My vehicle has been checked thoroughly by authorities.Its truly disheartening to face the helplessness with which I have to pay for repairing my car which is around 30, 000 rupees in excess to my insurance coverage. Had there been any fault at my side I would'nt have uttered a word about it. But im truly stunned by the audacity with which your employee got away without having to lose anything evenafter causing such an amount of loss to me.I am forced to spread awareness about this unfairness from popular hyundai among fellow doctors and will reflect badly on your reputation. Wreckless driving make our roads unsafe and the fact that the people who should be more responsible like the staff of popular hyundai is being this ignorant cant be tolerated and the fact that the authorities can get off of any mishap caused by them this easily and drive again brings forth great threat to whoever is on road.I will be forever obliged to you if you see to it that incidents like these stop happening by taking action against those responsible.There is no reason why anybody should tolerate this kind o[censored]nfairly settlements put forth by them.I am also attaching the pictures and details of the company and the case i filed for reference. Hoping for a assuring reply from your side.