Hyundai Motor India — Unethical behaviour by your team at service centre

Address:	680619
Website:	COnsumer complaints.in

Dear sir/madam,

I have given my car bearing number kl29d 4040 for repair on 10 may 2017 to mcp motors (India) pvt ltd., vadanpilly, trichur - kerala. The executive mobile number is [protected] who has given the service at your service centre.

Car was running in good condition but went to service centre for following service.
1. Slight touch up painting in the front baunet.
2. Auto switch for mirror and auto lock not working properly
3. Right rear view mirror was intact but outer backside cover has fallen off. So wanted to change it.

Your executive promised that he will deliver us with in one week. But car was not delivered with in one week and they dragged it for 20 days. Due to which i have to take rental car which cost me 15000 rs..

Even after 20 days they have not completed the repair, they had lame excuses about the mirror.. It was on 30 may 2017 i brought my car home after paying 11000 rs., i found my auto switch is not working properly, my flap gaurd was not fitted properly above the wheel.

As a customer the company should pay me the rental charges which i have spend on rental charges which was caused me due to their procrastination attitude and carelessness.

Company should understand if they give such type o[censored]nethical service, how i can go for high end car of hyundai in future. Putting confidence in hyundai team i seek favourable reply...

Thanking you,
Sreeja manikandan
H/o manikandan rajan
Kuruveetil house,
Po: kaippamangalam, dist - trichur
Kerala-680681
Mob:[protected]
Email; [protected]@gmail.com