Hyundai Motor India — Wrong size Tyre/Rim | |
Dear Sir, I have bought a Hyundai Verna (VIN: MALC841CLHM024436) from M/s Kamal Hyundai Kota on 22.01.2018 ref: invoice no 947. To my extreme surprise and disappointment, yesterday, when I had to replace one of my tyres with stepney, I was informed by the mechanic that it is not possible to replace the tyre since the tyre and the rim of the stepney is of smaller size. To confirm this, when I checked myself physically, I was shocked to find that the stepney tyre size was 185/65R15 (CEAT Make) whereas all the other tyres were of size 195/55R16 (HanKOOK make). Moreover the stepney Rim was of steel, whereas all other rims were of alloy. This is a sheer case of cheating by Hyundai, which is supposed to be having high regards in terms of ethics and values. This type of activity which seems to be for the purpose of saving some minor cost, puts the customer in high risk and inconvenience when he has to run the car with uneven tyres. I am totally disappointed and pained to learn about this fraud by your company and strongly demand an explanation on urgent basis. If required, the vehicle can be inspected by your team at a mutually convenient date and place. I am sure that your senior management will take this very seriously and do the needful accordingly. Regards, YASHWANT PARMAR [protected] [protected]@gmail.com Was this information helpful? | |
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