[Resolved] iBall — defective product has been delivered | |||||
Iball X1 4G with VoLTE Support 16 GB 10.1 inch with Wi-Fi+4G I bought the above mentioned product on 12.07.2017 through flipkart. I faced poor battery problem within 2 months. I complaint to FLIPKART online but there is no response. So I take it to the nearby service centre, they told it as manufacturer defect and "we will replace the product". It took around 20 days. But it doesn't end up, the product which I get back also having the same battery problem that it doesn't charge and again I take it to the service centre for the complaint. But they informed me that this product is not a new replacement the backside screws are different one, and we will make service and let you know. This time they return the product in switched off condition and told that "go home and charge with your charger, then it will work”. But it doesn't even on this time. I don't know how to deal with this, It is not at all easy to buy a tab for Rs.15000/- as a women, I did this for my child learning process. But my money is wasted and also my time and energy through running behind this problem. It takes me to the mental depression that my amount of Rs.15000/- is wasted. I need my money back not the product. Kindly do the needful as soon as possible. Kindly file my complaint. Thanking You. Was this information helpful? | |||||
May 28, 2018 Complaint marked as Resolved iBall customer support has been notified about the posted complaint. Verified Support Apr 14, 2018 iBall Customer Care's response We request you to submit your Tablet Brace-X1 4G at our service center for necessary service and support and provide us the scan copy of the customer receipt to our email id "customer.[protected]@iball.co.in" After we get the customer receipt we will look into the matter and update you accordingly. | |||||
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