[Resolved]  iBall — headphone-low quality ear cushions

Address:	Mumbai City, Maharashtra
Website:	www.iball.co.in

I purchased headphone from vardhman computers at wazirput (Copy attached) on 31st just 18 and within a month time cushion on ear phone speaker has started tearing out (Images attached) and when i visited the shop where from i purchased it, i was given statement that it's not their responsibility band i was referred to the service center at g22 kumar tower where in the executive simply said that it happens and not guaranteed. He also said that some chemical has been used due to which it has started coming out. I asked him to show me the sign if chemical and the person very rudely asked me to go to nehru place centre for my complaint. I purchased this item as a gift for our closed relative who requested us to check for replacement. It was very embarrassing when they requested for replacement of defective item. Since both shop owner and service center has refused to entertain my issue i am forwarding my concern to you to get a proper solution. After having followed upwith the company they asked me to get it replaced by paying a certain amount.