iBall Complaints & Reviews

My airware not arring last 6 manth
So. Plz halp

I have been purchased i-ball music sporty on 18-feb-2020, all of sudden head set were not working on[protected],
Reach to secunderabad service center and given for replacement on[protected], whether it is a brand or not i don’t know,
This is my 3rd set of head set with same brand, each and every time i am facing lot a problem with service center, even service center people are taking rude, and they are not giving proper response (Specially branch manager),
Every time they are taking at least one month to replace the head set, customers why they preferred to take brand things with highest premium,
Because of service, one small head set you people are taking one month to replace the set, whether your company belongs to brand or local i am not understanding,
If you any doubts about my mail, kindly check with my registered mobile number with your past experience, either your company people or working or not that i don’t no,
I think you are blaming to the customers, even i am also working as service executive, how we will give a service to the customers we know that, if you are not able to provide a service to customer,
Kindly stop selling products, i am expecting a call from your end today with positive words, waiting for your reply.
Till know i have raised 5 complaints to customer care only one time i have received reply from, and went to service center more than 6 times, they are not responding anything

I've bought keyboard and mouse set about 11 months ago now they both are using too much cell power. I've to replace battery after 12 days on average. I've submitted complaint many times but no response is there. Kindly response otherwise i've to go consumer court for this.

My tablet iball slide avid imei no - [protected] again became unserviciable in the first week of april this year. But due to nationwide lock down, no service center was opened. The warranty period expired in the lock down.

As a genuine customer i request you (Iball company) to extend the warranty period of the tablet so that when service center will be opened then the tablet can be rectified under warranty.

This is third time the tablet became unserviceable in 11 months. Most time it remainend at service center. So i advise iball company to look after the matter very seriously and investigate the whole lot of the tablet. Due to frequent failure of iball products causing bad name of the company.

Due to frequent failure of tablets i am unsatisfied with the product and demand for the refund of my money.

Sir i m Computer world, complain i ball monitor 15.6 size monitor display issue. Loging date 06/3/2020 2mounth over day d'not solved this my monitor, custommr angry sir police case order ples help mee,
Note. I ball service center call to call date by date order..
Loging ID. 200206O004
Monitor SN.[protected]

I purchased i ball tablet 10.1 inch tablet on five days before, but it is charging upto 87% only

Sir or madam we have bought this on 4 may 2020 from an supermart . This headset is not working even it is not charging . The product name is i ball pulse bt4 headphones. Kindly replace it.My phone number is [protected]

I have bought this Bluetooth headset on 26august2019 at order no[protected]. In Last 2 weeks it is not powering on but only charging It has warranty of 1 year. So you are requested to look into this matter and replace it with other headset as soon as possible I would be very grateful to you

I have purchased an iball laptop compbook aer3. Unfortunately the product was having technical problems and start to show few glitches. As the product was under warranty i gave the laptop to iball authorized service center in vadodara and it has been more than 6 months my laptop is not received. Whenever i tried to reach them through mail and by call they were not answering. They are not giving any kind of customer services at all. They are ignoring all the calls. So if any one is planning to buy any of the iball product please stay away they are all cheaters and you will regret so badly if don't.

I am attaching my invoice, customer receipt from the service center as well.

As my warranty period is going out of date i want them to return a brand new laptop or full cash refund.

Its been more than 3 months while my ups is in service center only for replacement of power switch which is unavailable as per i ball customer care.

My iball nirantar ups 622 model stopped working after 2 months. I have raised a complain and has not been addressed since last 2 months. They came to replace battery but there was problem in main board and then said we need to order board and after that they are not doing anything.
I have called many times and they say main board is not available.

I bought iball cinebar 100 high power 80 w bluetooth soundbar on 19th of october 2019, with in 40 days, product stopped working, i gave the speaker for service on dec 28th 2019, i was told the product would be replaced in a week, its been 80 days, still my promised replacement is not given. Customer care told me to wait few more weeks, have done more than 20 calls and 20 emails, its all of no use, absolutely pathetic response from iball team,
Literally feel like got cheated believing in indian brand.
(Serial no:[protected]. Attached bill.

Thanks
Suresh d
[protected]

I purchased I ball bluetooth earphones from amazon and I got some repair and submitted in the service center Secunderabad it been a month till now no response from I ball when I call those people Mr. Murali Mohan is talking very rudely and not giving proper response when I call I ball people no response till now. useless creatures, waste of buying.

I bought the iball slide elan 3*32 from amazon on 17th august, 2019. I have not used not even 2months and got this issue, not able to switching on. I handed over it in one of the iball service centers on 10/10/2019. As of today iball is saying that still searching for parts. Call order number: [protected] serial/imei no: [protected] if the product is not in production why iball is selling online and amazon is allowing to sell such false products to customers. This is misleading customers with false products. And the iball customer care[protected] is worst which i saw in my lifetime and no one give proper response. After looking all this hectic experience with iball from past two months i don't want any such products from iball and i am expecting refund my from iball. Now iball is ready to provide replacement but the replacement product is lower version of the tablet which i bought. I bought for rs.9990/- but iball is providing the tablet which costs rs.7900/- and also the hardware configuration is very less. Iball is fooling the customers selling the failure products through e-commerce sights and same time service is not providing correctly. This issue is going on from more than 4 months and warrnty had given for one year. What is the use of such service from iball. I am requesting please help me to refund my money from iball. I am mentally disturbed by this iball company.

This is regarding iball earwear base headphone in which left ear not working properly.

After getting inspected in iball authorized service they deducted that there is problem in mic and applied iball for replacement but it is been around 37 days still i haven't received new.

Sent so many mails to iball customer services but no reply from them...

They have worst customer care ever i have seen if i call the customer care person it is ringing n it been rejected or am not hearing anyone speaking.

Hope this forum will help. To reach the concerned authorities to take immediate action...

L purchase a pt camera of your esttimed company but after few months some minor problems in the gadget so i went to the authorized service center padav gwalior of. Your company in warranty period. He told me l will exchage. It and give a new camera. So igave the camera in the service ceter. But after one month later my camera didnot back to me. I will mently suffering with this case. Please release my problem as soon as possible.

I was purchased i ball bluetooth headset on 4th dec 2019, 2 month experience is very good, but after 2 months right side is not working properly, headset automatically shutdown n startup, i have purchased 1 more i ball headphone for my wife, she has also same issues. I think ur total lot are faulty, please check once. And suggest me where i am submit this devices.

My detail's are :-
[protected]

Hello, this is babita kumar from guwahati, assam, i am here to complaining about my iball hp camera, i gave my iball smart camera to your service centre, guwahati, paltan bazar, on 6th feb, 2020, due to facing some connecting problem, but it takes 1 month, i have not recieved any confirmation about my camera yet, if it is ready or not,. What kind of service is this? If your service centre gives us this kind of services, then why you open this service centres here? I am very disappointed with your services, let me know, is it ready or not, if not ready you have to do ready my camera within 2days, its urgent, otherwise, you will lose your customer permanantly.

I have given my laptop combook i ball 14.1"marvel 6" to inspirisys solution limited services center, i submitted nearly 3 month ago. Every time i tried to check with them. The rare moment when the service center actually pick up my call they said they haven't received part required for repairing. They asked me to contact the service center, so did i, more then 5 to 10 times. The center executive being unable to given any resolution or sometime to denied, arrogant to me and quote like "# your product can't be repaired &@...#... Don't contact us me more. When i overriding to contact more, rarely give email the customer support, so did i so many times in spite of none of time did't i get back them.

So, sir /mam kindly take it very seriously as regarding of this concerned...
Thanks you...

Contact me as concern a..[protected]/[protected].

Hi,

This is to inform you that iball after sales services is extremely poor.
Brought : iball itab moviez pro 64 gb 10.1 inch with wi-fi+4g tablet coal black on 18.10.2019

Problem: display gone blank suddenly.
Went to services centre on 24.01.2020

Nidhi communication
Shop no.1, kriparam complex,
Near canara bank, opp. Sector-17c gate
Village sukhrali, mg road, gurgaon-122001

The guy sitting on the chair, chewing pan masala even he can not speak properly. However i got manual job sheet. (Attached) call/job no : [protected]
Till date 19.02.2020 (27 days) i haven't got my tab back, service centre says they haven't got the part from iball
Iball call centre[protected] never pick the call even after 10 minutes and 02 seconds (Screenshot attached)

My other bill and products details are given below: -

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Pan: aadch8449j cin: u85100dl2016ptc291653

Tablets with call facility
Fsn: tabfjyc7czzbyzg7
Hsn/sac: 84713090
Iball itab moviez pro 64 gb 10.1 inch with wi-fi+4g tablet coal black
Warranty: 1 year on tablet, 6 months on accessories 1.
[imei/serial no: [protected] ]
Is there is any person in iball who can help me.
Regards,
Somdatt yogi
[protected]