[Resolved] iBall — tablet model iball-3g q451 faulty piece not replacing

sekher79

from Pune, Maharashtra

Address:	Pune, Maharashtra, 412101
Website:	www.iball.co.in

Last year 29th April 2017, I purchased I Ball-3G Q451 from Tushar mobiles dehuroad pune, After two months of purchasing, I stared facing technical problem in the tab. When I approached dealer he simply addressed iBall customer care number and advised to go there.

I went to iball customer care which is in Pimpri, they repaired the problem and gave to me. But my problem is not ended here. Since then, Device stared giving me trouble frequently, I approached customer care 3 times every time they repair temporarily. Now, I'm facing new problem with the tab. Tab is completely opened one side because of over heat. Please find the Pictures in attached documents. I want to replace this faulty piece with new one if not possible please return my money.

+2 photos

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Jun 4, 2018

Complaint marked as Resolved

iBall customer support has been notified about the posted complaint.

Apr 25, 2018

Updated by sekher79 Please contact me [protected]@gmail.com/ Phone number : [protected]

Verified Support

May 03, 2018

iBall Customer Care's response Your Tablet 3G Q45i (IMEI Number- [protected]) is repaired and ready for delivery at our Pimpri service center. Kindly collect the same at the earliest.

May 03, 2018

Updated by sekher79 With in one year, New tablet undergone 3 times repairing and service center people provided temporary solution.
Either you provide new tablet or extend warranty period to one more year.
Unless you agree to aforementioned condition, I'm not interested to compromise and collect the tablet.
Thank you.