iBall — wifi router

Dhanraj@3537

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400102

I have given my router to the service center on 17/12/2019 at cell care ponit, andheri (West). They said it will be replace in 7 to 10 days. Im calling them so they are telling me the product has not been delivered to them for the replacement. As well as the customer support is always busy you cannot talk to the customer service executive. Im waiting for 15 mins everyday to talk to the customer support but every time no answer

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iBall customer support has been notified about the posted complaint.

Jan 06, 2020

Updated by Dhanraj@3537 No feedback from iBall

Jan 06, 2020

Updated by Dhanraj@3537 Same answer from the cell care point

Jan 15, 2020

Updated by Dhanraj@3537 This is how consumer complaint is handled no feedback

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Comments

Satish Prabhu

from Bengaluru, Karnataka

Musi twin defective after having paid RS 4000, even after 2 months not rectified by the service center
Srinivas Telecom DVG road Bangalore

Satish Prabhu's reply, Dec 22, 2019

It has been bizzare that iBall musi twin speaker purchased through Amazon found defective after paying RS 4000 and in turn went to one of the iBall service center in DVG Road Basvanagudi Bangalore..to get it rectified, it was handed over on 12th October 2019, till date there has been no response from them...
Really frustrating..