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iBerry India Complaints & Reviews

1.8
Last updated Jun 15, 2021
Complaints 51
Resolved
18
Unresolved
33
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iBerry India reviews & complaints page 3

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D
Dr.shnz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Product-Not returned/replaced/refunded since 4 months

Ticket # 875940
Name: Dr Hasan N Zaidi
Email: dr.[protected]@rediffmail.com
Phone: [protected]
Product: Auxus Xenea X1
Purchase Place: Ebay.in
Price: Rs.8999.0
Product Serial: X[protected]
Purchase Date: 05/16/2014 4:00 am
Company Address: iberry India
Building No : 4,
Second Lane Beach,
Chennai - 600 001.
INDIA
Contact no: [protected]br...
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D
drmohandoss
from Gurgaon, Haryana
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Tab battery and charging issue

I purchased a tab Auxus core X 8 manufactured by Iberry Asia through on line shopping. After about 3 months the charging of the tab was poor and raised a complaint ticket on and till this date ie., 2nd Nov. 2014 they took my tab and NOT YET RETURNED...
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nitinthapar82
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Receiving Phone from Service Centre`

Address:Ludhiana, Punjab

Dear Sir/Mam, I have purchase one Mobile phone from I Berry(Auxus Nuclea X) on 26/05/2014. I was facing problem in restarting the phone and got it submit to the Ludhiana Service Centre of the said Company on 1st August, 2014 and on 13/08 Ludhiana Service Centre people told me that the spare part is not available with the company and i have been asked to contact the company for the same. After contacting the company they are also not providing...
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T
Thiru1984
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auxus Linea L1 Mobile Issue

Address:Chennai, Tamil Nadu

Hi, I bought a new iberry company Auxus Linea L1 mobile through ebay.in. First day onwards i have issue with my new mobile. Voice is not clear and battery is drained very quickly and some applications are not installed touch has been hanged. I have raised this issue to iberry site and they suggested to go with Firmware up gradation and given the instruction to upgrade the same. I have download the firmware software from iberry website and...
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S
Sarvesh Goral
from Puducherry, Puducherry
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Phone camera problem

Good Morning, This is Arun, I heard about ur website regarding u people are doing such a gud work like help our kinda helpless and unsatisfied customers...please try to help me also as u helped thousand others.i m having a issue regarding the company iberry( mobile auxus nuclea n1).this phone i had purchased online from flipkart on 22 jan 2014. this phone was working good untill april. after this it started giving cam problem ...i visited...
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V
veeka77
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage mobile sold on ebay.In by digital estore

Address:Mumbai City, Maharashtra

I have purchased Ibeery Auxus Nuclea X from Ebay and gone to my native village for 15 day. when I come back to Mumbai I found that Mobile is Defective from Factory. After that I called Iberry Customer care and they told me for online support. But When I lodge complaint on 10 June what non sense reply I am getting from Ms PRIYA the Servant of Iberry India. Details on problem is mentioned as under :

Subject: Defective Mobile...
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G
Gp Renu
from Lucknow, Uttar Pradesh
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Defected phone shipped

Address:Bangalore, Karnataka

I got the AUXUS NUCLEA N1 phone delivered by iBerry on August 7th 2013. I paid 17000/- for this phone.They shipped a defected phone and since the same day i started having issues with the phone. I raised a support request with them the same day (August 7th). They said that they would exchange the phone free of cost to me. Its Nov 7th today and i got a call from them saying that they cannot send a fresh piece, they would repair the same...
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L
Logu.G
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tablet Pc Not working good

Address:Chennai, Tamil Nadu

Dear all,

i have purchased iberry auxus core x2 3g tablet pc at 18th january 2013
when i got this tablet pc while using its having lots of issues.
also i contact to support team via phone call and support ticket. initial period they are replied but now a days they didn't reply.

reason is i have requested for refund, i will tell you clear about tablet pc issues and i have phased problem about...
+1 photos
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A
amarchakma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Major battery problem, Extremely BAD after sales support

Address:Bangalore, Karnataka

I bought an iberry auxus ax03g (serial number AX[protected] last year in BANGALORE. The battery is problematic and the tablet is unoperational now.
The battery has "swelled so much" as a result it has cracked open the tablet cover itself. Looks like battery is going to explode.

This is still under "onsite warranty". So I opened service ticket Ticket #805249 with iberry.
The iberry says that...
+2 photos
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S
sivarajece
from Chennai, Tamil Nadu
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DISPLAY PROBLEM

Address:Cuddalore, Tamil Nadu

I have bought iberry auxus AX01.within one week display is not working well & automatically off & sometimes hanged. so i am not satisfied with this product. they will not give the refund. really it's a worst quality company but they advertise & make positive feedback about there product in their website to attract the consumer. but they are fraud & they can"t able to satisfy the consumer. They produce a worst quality...
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Anurag Jain_Crossing
from Hyderabad, Telangana
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Inferior Product

Address:Ghaziabad, Uttar Pradesh

It is very paiful to describe..in first attempt (Booked on 4th June 2012-EBAY) i received the faulty tablet, on hue and cry i received a replacement, that was also not working...again hue and cry again fixed the same tablet (All i had to pack and sent back the tab to chennai-packaging expenses borne by me...picked by the iberry) still the tablet dosent work on internet. Its really very paiful. please dont buy the product....
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