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iBerry India Complaints & Reviews

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Last updated Jun 15, 2021
Complaints 51
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18
Unresolved
33
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iBerry India reviews & complaints page 2

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S
Sankar3012
from Chennai, Tamil Nadu
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Iberry Auxus One display

Address:560068

Hi, I had bought iBerry Auxus one on 8th December 2014 and got it Delivered on 1st of Jan 2015. My Device Serial Number is ON[protected] & IMEI Number is [protected]. My Screen display is broken, the issue they had given an advertisement saying that whatever we do on the screen it will not be broke, i haven't done anything on the device suddenly i got a crack on the phone. Without testing how these companies can give such wrong proof...
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Rohail Bootwala
from Chennai, Tamil Nadu
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IBerry auxus one

Address:Chennai, Tamil Nadu, 600048
Website:support.iberry.asia/index.php

I had purchased an iberry Auxus One at the end of December from eBay where it was being officially sold . Within a few days of receiving it the phone started having an unresponsive touch screen which resolved on its own within a week or two. In 2nd week of August i dropped the phone from my bed after which it did not turn on or charge. I placed a complaint ticket at the iberry support and gave my phone to its service center . After 3 to 4...
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Sakthivel Balakrishnan
from Chennai, Tamil Nadu
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Waste Service Center

Website:support.iberry.asia/warranty.php

Hi, Only iberry can run service center without spare for 6+ months for newly lounged product. PLZ PLZ PLZ dont buy any iberry product. Original Mobile Price Rs. 9, 990/-. Spare (Display) Price for the Same Phone Rs.5, 000/- I have waiting from last 3 Month for the Display to reach the service center. They told me today they want 2 more months. Plz Don't waste your money on iberry product....
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A
anoopsarath
from Hyderabad, Telangana
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Below average quality mobile

Website:iberry.asia/

Hi, I Have purchased one iBerry Auxus Nuclea X on May 2013 for 13, 000 INR. After 2 months voice calls very getting only feeble voice so I have to use headsets for calls. I have contacted there customer care and got some instructions to change the volume in engineer mode but still it didn't work out well. After 6 months o[censored]sage batter got bulged and I have to replace the battery after buying from my pocket. Because service centre...
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ramven
from Delhi, Delhi
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Unavailability of spares just after 1year

Address:Visakhapatnam, Andhra Pradesh

Dear sir, i had purchased ibery auxus Nuclea N2(2014 Flagship Phone of Iberry Comapany) with 19000 and aditional battery with 500 and a flip cover with 2000 the battery capacity which they stated 3500 mah was not even last 5 hours but still i have managed it but my fate i lost both the battery's startd swollen i thought they will burst off so i check there website from 2 months they simple says out of stock and This product is currently...
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Senthilkumar Sachidanandam
from Bengaluru, Karnataka
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Bad product and Bad Service

Address:Krishnagiri, Tamil Nadu

I have the same kind of issue with Auxus Note 5.5.. I purchased the phone from eBay in Dec 2014, i worked good for 5 months and in May 2015, the mobile will show the logo and then it will restart.. i contacted the authorized service center in Salem, Tamilnadu.. they said the motherboard is fine, could be a battery or a firmware issue... i then contacted the support over the phone.. they said, they are sending a firmware to update.. i tried...
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S
sdasnou
from Mumbai, Maharashtra
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Regarding Phone warrenty

Address:Chennai, Tamil Nadu

Hi All, This is Snehasish inform u that 10 months back i have purchase the Iberry Auxus Note 5.5. As per the term and condition they have to serve the warranty of the product . Now in that product the touch is not working and already inform to the care they raise the ticket. As per the solution they wants me to update the farewell but that is not working . Now i submitted the phone over the service center (Iberry). They call...
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Address:Bangalore, Karnataka

On[protected], I had given my Iberry Nuclea N2 mobile for repair because of some display problem which was in warranty period. After so many days with repeated calls, I opened a ticket on[protected], I got a reply saying that there is no stock of display hence the mobile will be replaced to me with upgraded model of Auxus Note 5.5.. I agreed for it… But again they are delaying saying that due to some manufacturing delay, they will be able...
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Address:Chennai, Tamil Nadu

Hi, I purchased Auxus Note 5.5 Mobile for 14000rs and not even it did not work for 1 month atleast. Please resolve all the issues with this mobile as early as possible, If not Either refund the money or replace with the new product. I have paid so much money to purchase this product and i am getting worst response from customer support. If My issue is not resolved I will place this issue in Consumer court and At all the places i will give...
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H
htraja_123
from Delhi, Delhi
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auxus aura a1 phone not working

Address:Tiruvannamalai, Tamil Nadu

I have purchased one Auxus Aura A1 mobile phone sl no A[protected], purchased through ebay vide ref 18142 dt.05.01.2015. Within 2 weeks from the date of purchase, the charger did not work and ebay had given a coupon code for compensation for the charger. Again, on 14/05/2015, the phone suddenly shut down. I tried to restart / recharge the phone, but couldn't do it. The entire screen is black with no response. Also, the phone was quite hot....
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Address:Chennai, Tamil Nadu

My Dear Friends, I want to share my experience about iBerry AUXUS Phone & experience dealing with iBerry Support Team. I just want to summarize the overall before you can go through full history #.This iBerry AUXUX One is a WORST phone because - Battery is not 3200mAh - if you are browsing on 3G or WIFI - battery life is less than 70 min. - SIM2 DONT WORK yet all (though you upgrade the firmware) - Worst Customer care...
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KGN@ISLAM
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor service & delay in repair

Address:Ahmedabad, Gujarat

This is to bring to your kind notice that i had purchased IBERRY AUXUS CORE x8 3G TABLET from Ebay india fkr amt. Of Rs.16990/- Paid in cash paisapay id [protected] through credit card on 11/05/2114 of HDFC bank The above said good carried a one year manufacturing warranty valid up to 10/05/2015 The said good has following problem 1) Battery runs downs immediately and stand for 2/3 hours 2) Tablet switch off automatically I Was...
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S
Saravanan Balasubramanian
from Coimbatore, Tamil Nadu
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Item Still not Received

Address:Chennai, Tamil Nadu

I have booked a mobile Auxus Aura A1 on 18.10.2014 thru' Ebay and the payment was done thru Paisa Pay. I am furnishing my purchase details: Paisa Pay ID : [protected] Item : Auxus Aura A1 Booked on 18.10.2014 I have tried contacting all the customer care numbers of ebay, iberry & digital eStore, Chennai (Local Seller) but i have not received positive feed back from any of the above. A refund has also been initiated with Ebay on...
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sarthak019
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Havent got my phone from their customer care center since 6 months

Address:Pune, Maharashtra

Sir, i submitted my phone to the local service center of iberry on 19th april 2014 because of screen damage and i havent got my phone back since then.The always say that we dont have display right now, its in manufacturing but they never give confirmation or the confirmed date. I have suffered a lot because of their poor service delivery.Neither they are returning me the money nor providing me the new phone. Please look into this issue...
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U
umarvind
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality products

Address:Tirupur, Tamil Nadu

Hi, I buy iBerry AuxusNu clea N1 on March2014, after 5months the amera was not working, i send for theri chennai service center on Aug18, 2014 but till now they return my product. When i call them they says my product handled by technical team need 2 days or 5 days to update me. My humble request dont buy any products from iBerry Asia, they sold their products from eBay inda. their seller is diggital_estore, Rgs Moorthy...
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brkrish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE MODEL AUXUS XENEA X1

Address:Chennai, Tamil Nadu

I have purchased this purchased this model(Auxus Xenea X1) through online, after two months i faced some issues in this model and after four months touch not worked and display also problem. So that i have submit the mobile phone in the warranty to the service centre i gave to service on august 23rd 2014 still i didnt get the mobile back. Very worst make....
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rameshper
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iBerry Phone product

Address:Dakshina Kannada, Karnataka

I have purchased iberry mobile in 08 July 2014 received to my hand on 25 july 2014 through ebay Through dizital_store. Which started having issues day by day. When i contacted eaby they given dizital_store numbers. but the seller asked me to contact the iberry customer support. iberry customer support used to send mails with the steps even that doesnt work fine. they given the customer service centre numbers even after doing the services...
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Kamlesh Koyande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty mobile sold from Iberry

Address:Thane, Maharashtra

Hi, I have purchase Auxus Linea L1 mobile from Ebay shop & I have received the same on 04/07/2014, but from day 1 I have facing problem with Handset, I have never user this phone more than 2 min because of display issue, first i have register claim to Ebay but they have not taken responsibility they suggest to go on Service center then I have raised the Ticket on Iberry Website (Ticket # 206961) on 16/07/2014, Iberry Customer executive...
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E
er.vikasjha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service & product quality

Address:Bangalore, Karnataka

I have purchased "Auxus Xenea X1" on Feb-2014 from ebay & since then this cell phone is having 100's issues.Mostely this phone is generally lying to either local repare center or at there main Head office at chennai 2 times.
I have called to IBERRY Customer Care no [protected] Thousands times & these
peoples are not addressing my issue. I have also requested them to connect
me to any senior...
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umarvind
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality product and Poor service response

Address:Tirupur, Tamil Nadu

Hi, I purchased new IBerry Auxus Nuclea N1 mobile from EBay India web site. The seller was diggital_estore located in Chennai. While received that product that seller send defective product to me, i request to eBay site to replace, but they said that phone was under Warranty you send to service center. I argue them i received defective phone so please replace this, but they not do. Also i request to eBay seller but they also said same...
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