[Resolved]  Ibibo Group / Goibibo — about 100% refund policy under not satisfactions

Address:Mohali, Punjab

Check in monday 8th july in hotel pubg oyo 14326 via goibibo but this is my worst experience in life
Dirty room dirty floor dirty wash room, half curtains in window means no privacy, service issue. I am sending snapshots of room pls check n refund as per 100%refund policy under nor satisfactions.

I complaint this to goibibo even oyo still respond against my complaint. If they hav no rights to solve why they right 100%refund for no satisfactory

Check attachment i will send more on ur mail id

Booking id htleg9hr8v
Call[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 5, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Sunil,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We are getting this checked on priority basis.
Regards,
Team- GoIbibo Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5115
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information