Ibibo Group / Goibibo Complaints & Reviews

I booked a hotel room in Oyo 15643 Laxmi Sadan Residency (11, Near jain mandir, Rishikesh Road, Bhoopatwalal, Haridwar) on 28th June, 2019 at 9:59 p.m. through Goibibo, Goibibo Booking ID: HTLFL3CQGG, Hotel Booking ID : [protected]. I paid Rs.1024/- through online net payment. The check in date was 29th June, 2019 and the checkout date 30th, June, 2019 .Upon reaching the hotel, I was told by the hotel management staff that my name was not...

Please solve issue...
Waste my day 6 date night on road 4 hour your customer care so poor service... And spend also extra 4000 money please solve... My issue... And give my money or compenstation... Its your end fault customer respoane level zero and security also
Send my money with compenstation
Booking id htlk69pjpl
6 day cross no one response please team send my money with compenstation with happyness...

I had purchased refundable international flight ticket worth ₹53000 from Ahmedabad to Atlanta. On 30th June 2019 I requested the charges for cancelation and goibibo provided me that in a mail. All charges including penalty was around 8000. After 2 days I canceled the ticket and then they says that this ticket is non-refundable. I was shocked that how come it be nonrefundable. I raise the concern on 3rd July 2019 and since then I am doing...

I did receive refund of my ticket which i cancelled from go ibibo with booking id :- trnafd08lr8s10 and i m yet yo receive refund of rs 1665 in my account. Goibibo has told they have refunded it but it didn't reflect in my account. I contacted bank with reference number but didn't receive any help from there and have been told to contact the source so kindly help me with my refund......

We booked tickets from bangalore to coimbatore on a friday night and return ticket on saturday evening. The bus from bangalore to coimbatore was caught by rto office and no alternative was provided. We went back to our place in bangalore. So we couldn't even take the bus from coimbatore. As we stayed in bangalore. The refund for bangalore to coimbatore journey has been made but the refund for return journey is still not considered and been...

I have booked hotel regency surat from 10 till 12th july. After reaching hotel they don’t have any service and for parking they were very harsh n blur that they are not responsible for our car which was parked in front of there property. They don’t even proving any space or guard for that car parking
Being a central employee i know all acts and rules but it’s my complain against your company and services and against hotel too.br...

I had booked a flight tickets for two persons through your site on 26/06/2019 from Jabalpur to Trivandrum in Indigo for 30/10/2019 and the money was debited from my IDBI account no.[protected] stating MAST-POS/IBIBO GROUP Gurgaon GURGAON IND. But I did not receive any message from your part or from INDIGO. so please let me know whether the ticket was booked or not.It is most urgent. The passengers names are RAJI.V N AND LEKSHMY. My email...

I booked a room at OYO 40985 Hotel Odiyana for 3 nights and paid the fee online. ID - HTL4JG2UZJ. But later when I was at the hotel, I was told I have no reservations. I have not been refunded the money I paid for the room. I didn’t even get to stay in the hotel and here I am getting the greetings for using your service. Such inconvenience and carelessness. Can you please work on this issue asap and refund me my amount. I searched for a...

I made a booking with goibibo for OYO townhouse 065 calangute for the 10-11th of july which showcased it as a 4 star property and especially specified the presence of an elevator. However, after reaching there i discovered that there was no elevator, no swimming pool and aditionally the hotel was in a mess due to the ongoing construction and had 0% hygience with flies hovering around. Goibibio tricked us into booking the hotel without mentioning...

Dear sir/madam
I booked a flight from goibibo in kotak mahindra bank app. I cancelled the flight (Pnr-qmdisk) direct indigo, they refunded the amount of 4133 inr to goibibo. But you are decline that you don’t received any amount. They also sent me the mail of refund amount to you. Even your customer executive not pick the call. Here i am attaching the screenshot of the mail from indigo of refund amount to goibibo.
Kindly help...

This is in reference to goibibo booking id htlu4m8fcl. Hotel booking id [protected], advance receipt no hdar[protected]. Which was booked on 6th july 2019 time 10:56pm. Deducted inr rs 668.00 for hotel room at oyo 19934 hotel golden arch vijayanagar, bangalore. I was reached hotel to check in at 11:30pm at that time i came to know fake booking. Hotel staff told us that there is no such booking here and all rooms are sold out. I have movie...

I have booked 2 bus tickets from manali to karnal on 25th june 2019. But i got call from bus agency that the bus got cancelled and i will get the refund in 2-3 days from goibibo. It has been 15 days but i got nothing no calls no mail no refund. I don't even have their customer care number for complaint. I called the bus agent but he didn't answered my calls. At the website my ticket status shows travelled and the customer service is telling...

Dear sir,

This is regarding my booking in air vistara premium economy form delto bbi on 15th july and return on 17th july. But i am not able to select my seat in premium economy and called the customer care for the same and being told that the ticket is booked under economy lite.

Find the attached ticket copies and resolve the issue. As i am a club vistara frequest flyer with no[protected]

Hope...

I had made a Hotel booking through Goibibo for a stay at Wooden Home, Kothagiri for stay from July 5th to 7th. My booking ID is : HTLZJND5HC.

When I reached hotel i was informed that booking never happened. I contacted goibibo CC and registered a complaint. Neither did i get any response nor any refund of Rs. 9268.

Please help. mob: [protected]...

I had booked a hotel Royal Inn Yamunagar booking id HTL5LH9ETJ but was denied entry as the rooms were full. Why is this goo[censored]p??? I had to suffer a lot, made calls to your customer care numerous time but query has not been resolved. I want my refund and compensation for the sufferings I had gone through the whole process in night in a unknown city for me.
Aditya
[protected]...

I have booked ticket on 26/05/2019 with goibibo website and partly cancelled with airlines on same date

Now airline says the have already refunded to goibibo but i have not received yet

Goibibo ivr systems have no option for to take help of customer care executive

Here are the pnr no which is received from airlines - bi1s5q and h6hfkv

Kindly resolve the same...

This is in reference to goibibo booking id htlu4m8fcl. Hotel booking id [protected], advance receipt no hdar[protected]. Which was booked on 6th july 2019 time 10:56pm. Deducted inr rs 668.00 for hotel room at oyo 19934 hotel golden arch vijayanagar, bangalore. I was reached hotel to check in at 11:30pm at that time i came to know fake booking. Hotel staff told us that there is no such booking here and all rooms are sold out. I have movie...

1. Booking id: htlj38hmpl 27th june 2019
2. Booking id: htlrvs5spx 23rd march 2019
3. Booking id: htlt5d789g 31st dec 2018

Booking no. 3 : mp t jungle resort sarhi, kanha national park
We departed from raipur after booking confirmation from goibibo. After travel of more than 100kms, hotelier denied room availability. Now, my family members were in such a position that we are standing on the roadside in...

I have booked my train from new delhi to banglore, but it didn't get confirm so i cancel it and i think money will came back as they mention, but they didn't gave my money either to my bank account or to my goibibo.. It happened twice with me.. This time i will take legal action against them,, i also suggested others not to use this app seriously......

The booking was done from goibibo for oyo 18838 hotel ta-tin.
The payment was also done prior only so that we do not have to waste time on arrival in the hotel.
When we reached the hotel, the hotel in charge denied for the check-in saying they have there issues with the oyo people. This scenario was of yesterday at 10 pm (Night).
The oyo customer service people denied there part saying we did the booking from goibibo,...