[Resolved]  Ibibo Group / Goibibo — airport cab and travel insurance

Address:Bangalore, Karnataka, 560060

Hi team.. I booked a flight ticket from blr to ixr (Rs/4031) and selected options (Airport cab rs/-699 and insurance rs/- 249) and overall paid rs/5059. But i got only flight ticket where as airport cab and insurance is not issued to me. Kindly check from your end and respond.

Booking reference number (Pnr) : czykvn
Mail to responde : [protected]@gmail.com
Doj : may 16 2019
Airlines : air asia i5-1612
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May 11, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Mukeesmi,

Greetings from Goibibo.com

This mail is in reference to your cab booking associated with flight booking id: GOFLDAND0718f[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

For any clarification, please revert on the Ticket #27425363.

Assuring you best of our services.

Regards,
Team-Goibibo
Verified Support
Apr 10, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Mukeesmi,

Greetings from Goibibo.com

This mail is in reference to your cab booking associated with flight booking id: GOFLDAND0718f[protected].

As per the telephonic discussion with our team, the link was shared to get the cab booking done.
For any clarification, please revert on the Ticket #27425363.

Assuring you best of our services.

Regards,
Team-Goibibo
Complaint comments 

Comments

I have not done any transaction with INB IBIBO Web private Ltd. But Rs.4176 is deducted from my SBI Account on[protected].

The details are as follows.
Ref No: [protected]gafseuqo0
Amount : Rs.4176.

Refund the money to my Account.

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