[Resolved]  Ibibo Group / Goibibo — complaint against phishing call from a cell number# [protected]

Address:

New Delhi, Delhi, 110092

Dear team,
Subject: ₹ 26647.02 is stolen during a phishing call from a cell number# [protected]
I would like to lodge a complaint against phishing call received from a cell number# [protected] named as mr. Amit mishra dated on 4- july - 2017.
The person (Mr. Amit mishra) who called me had told that he is speaking from irctc (He had all my personal details and information of my wife’s irctc account) and he knew that my family members are travelling under pnr# [protected] and both of these commuters had not received the meals which are generally given by the irctc and therefore mr. Amit mishra had convinced me that he wanted to return the irctc meal charges of my family members who have travelled from new delhi to dehradun on 4- july’ 2017. Furthermore, mr. Amit mishra had told that he will deposit the rs 180.00 into my icici savings account only post verification of my icici savings account number and debit card number. During this verification process; mr. Amit mishra had asked my icici debit card number, expiry date of debit card along with the cvv number and otp. I have the audio recordings in my mobile phone which can be treated as an evidence for my complaint.
After producing all the above details to mr. Amit mishra; my icici savings account number had been debited twice with two below debit transactions.
Serial number
Transaction date & time
Transaction remark
Cr/dr
Amount (Inr)
1
04/07/2017 3:03 pm
Iin/zaak epayme/[protected]
Dr.
9, 950.00
2
04/07/2017 2:59 pm
Vin/payu /[protected]/0
Dr.
16, 697.02

Grand total (1+2) = ₹ 26647.02
The same grievance had been registered to the icici bank officials over the call with the ticket number#[protected] and subsequently my internet banking and debit card had also blocked for any further exploitation.
I would humbly request to take the strict actions against the caller and please help me depositing my money back to my icici account number#[protected].
I am again receiving a call from [protected].

Thank you!!!
Sincerely,
Ashish david dayal
Address: g-10, subhash chowk, behind dr. Negi clinic, laxmi nagar, new delhi-110092, india
Email: [protected]@gmail.com, [protected]@gmail.com cell: +91.[protected]