[Resolved]  Ibibo Group / Goibibo — flight timings not conveyed properly

Address:

Urbtech Xaviers, Marriott 209, Gautam Buddh Nagar, Uttar Pradesh, 201305

Our flight was 1.15 on 26th may goa - delhi. When we reached airport, we got to know that the flight has already taken off. It was midnight flight. There was nowhere mentioned in the ticket or the email, whatsapp message, that it is 24hrs format or am pm. My pnr is jm258 air india ai-884 2 adults 1child. When i call them, they say it's general and most of the customers know this. What about those who are not frequent flyers. I have never seen such off timings.. I booked another set of tickets from goibibo and the amount got deducted and booking cancelled... Money got stucked for 14days there. I wanted to use bajaj emi card but was not working and the tickets prices rose to 26, 000 per adult so we had to stay back one more day, book hotel and book next day flight from makemytrip. And i received smooth payment experience from them.. Also the flight was showing 17.25 and i received whatsapp message mentioned 5.25 pm clearly. Goibibo please refund me my ticket money, the difference amount of the ticket i booked, my expenses... Or i will take you to court... All your agents were blaming me where you don't even care to inform your customers or to mention on ticket or terms and conditions.