[Resolved] Ibibo Group / Goibibo — Incorrect name updated after ticket generation | |||||
I had travel planned on 24/6/2017 to Delhi via jet airways for which i had booked tickets through go Ibibo where i was using my friend go ibibo account so while booking the ticket we had mention my name harshiv.K.vanarse but their system picked up the name of the person on who account i was logged in which was again incorrectly mention on the ticket as Mr.amarjit.kaur saini where its should be ms.amarjit.kaur saini. so we tried to contact go ibibo customer care and got no resolution in fact the ticket which was showing refundable while booking after the ticket was generated its was showing as no refundable..no one take a print of each screen while booking a ticket..i would be satisfied if get a complete refund for the ticket i had paid.. Was this information helpful? | |||||
Aug 12, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jul 04, 2017 Ibibo Group / Goibibo Customer Care's response Dear Harshiv, Greetings from goibibo.com!!! We would request you to kindly share your PNR number and registered email address/contact number that you used while making the reservation s that we can help you accordingly. We would appreciate a prompt response. Thanks and Regards, Meenu Lal Customer Delight Team [protected] Verified Support Jul 06, 2017 Ibibo Group / Goibibo Customer Care's response Dear Harshiv, Greetings from goibibo.com!!! We would request you to kindly share your PNR number and registered email address/contact number that you used while making the reservation s that we can help you accordingly. We would appreciate a prompt response. Thanks and Regards, Meenu Lal Customer Delight Team [protected] Verified Support Jul 10, 2017 Ibibo Group / Goibibo Customer Care's response Dear Harshiv, Greetings from goibibo.com!!! We would request you to kindly share your PNR number and registered email address/contact number that you used while making the reservation s that we can help you accordingly. We would appreciate a prompt response. Thanks and Regards, Meenu Lal Customer Delight Team [protected] Verified Support Jul 11, 2017 Ibibo Group / Goibibo Customer Care's response Dear Harshiv, Greetings from goibibo.com!!! Since we haven't received any revert so far, we are constrained to mark the ticket as resolved for now. However, you may write back to us at any point of time with the requested information and we shall be glad to assist you further. We would appreciate a prompt response. Thanks and Regards, Meenu Lal Customer Delight Team [protected] | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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