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Ibibo Group / Goibibo

[Resolved]  Ibibo Group / Goibibo — jet airways flight

All the jet airways flight have been cancelled, and it does not show it in my goibibo account that the flight is cancelled. I have a booking with Korean air and it includes a jet airways flight as a code share flight. I need new alternatives and no one from ibibo is ready to help. No one picks the calls as it always say to people calling right now.
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May 23, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Apr 18, 2019
Updated by saranshgoel My email id is saransh.[protected]@gmail.com. So they can track my booking. Please help me out before the flight prices rise
Verified Support
Apr 18, 2019
Ibibo Group / Goibibo Customer Care's response Dear saranshgoel,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLI580ae[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

For any clarification, please revert on the Ticket #27541253.

Assuring you best of our services.

Regards,
Team-Goibibo
Apr 19, 2019
Updated by saranshgoel Dear Guest, we regret to inform that your flight 9W78 13Jun19 from DEL to HKG is cancelled due to operational reasons. We regret the inconvenience. For tickets booked on our website, mobile app or via our Contact Centre, please click bit.ly/9Wsupport to request for a refund. For tickets booked through travel agents, kindly connect with your travel agent for refunds.
Apr 19, 2019
Updated by saranshgoel I have even got this message(above) from jet airways and still Goibibo is showing my flight is confirmed.
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To anonymous author

Based on your text, you are advised to introduce with the basics and to hire the legal professional for fee, if you want to get money :-

https://www.consumercomplaints.in/jet-airways-cancelled-flight-without-a-notice-...⇄

There is no other way to get the compensation for you, except via the legal action before the domestic court.
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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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