Ibibo Group / Goibibo — Money is deducted, but ticket is not confirmed | |
I booked airline indigo ticket through goibibo. And make payment through google pay (Upi payment). As payment is sucessfull and get confirmation from google pay also but didnt get ticket confirmation. Not received any mail/messgae or any ticket. Customer care support is also closed. Only bots are available for chat. Citi bank told me that you need to talk to upi app (Google pay) Google pay told me that talk to merchant (Goibibo) And goibibo bots told me to talk to upi app (Google pay) Thats not the way you should treat your customer. Worst experience. Just request to you pls refund my money as soon as possible. Payment date : 1-oct-2020 Rs - 8484 Upi ref no[protected] Contact me : [protected]@gmail.com Was this information helpful? | |
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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