[Resolved] Ibibo Group / Goibibo — payu.in refund request | |||
Dear crm we made a payment for rs. 3, 23, 600/- on 29/01/2020 from my axis bank saving account through noida authority portal via payu.in and some error message displayed but amount debited from account (The payment reference number is [protected], the bill reference number is[protected]. We immediately asked from bank and the assured that money is with payu.in and will be refunded in 7 days. Now its almost 9 days but neither it is credited to noida authority nor refunded. So you are kindly requested to please look into the mater and do the needful immediately to refund the amount and oblige. Rgds, Gulshan nasa Email: [protected]@gmail.com Phone: [protected] Was this information helpful? | |||
Mar 15, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 Ibibo Group / Goibibo Customer Care's response Dear Gulshan nasa, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. Regards, Team- Goibibo Care | |||
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Comments
Hi, we regret the inconvenience caused. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx. Regards, Team Axis Bank.
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