Ibibo Group / Goibibo — Train ticket TDR filing

Hello there,

I'm unable to fill TDR my train booking in which all passengers got WaitingList.

Below is the message I got from Goibibo customer care to file the TDR,

Dear Mohammad

Thank you for reaching out to us regarding your train booking from Ernakulam Junction (South) (ERS) to Bangalore City Junction (SBC) on 22 Feb 2023.

PNR No: [protected]

*Current Status*
Chart Status: Not Prepared

Mohammad:, Lalshankar:, Abhijit:

In case you don't plan to travel, you can *file a TDR* for your booking online by visiting https://go.ibi.bo/73aBjOpMCxb.

Team Goibibo

and if try to use the link provided to file a TDR it isn't working.

Kindly help ASAP and help me to get the refund amount for the same.

Thanks & Regards,
- Aditi