Ibibo Group / Goibibo — unable to delete account or history

On goibibo, there is no option to delete booking history. There is no provision to delete the account also.

This is a clear intrusion of privacy as i should be able to manage my data as i deem fit. Every other travel planning app has this option. Only goibibo doesn't. Extremely dissatisfied with this.

I would request goibibo to get this rectified as soon as possible.

It is deeply inconvenient and i would definitely not recommend anyone to book via goibibo.
Was this information helpful?
No (1)
Yes (3)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Comments

At the time of booking you said that if you opt the cancellation plan then you will get your all booking Amount apart of cancellation but you have deducted much Amount of rs 1000 per person...
That means you are doing fraud ...
PNR -PZUFMP..
PNR -EUDP7C..

17 May 2020.

Mobile No [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5116
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information