[Resolved]  ICIC Bank ltd — smab Charges For Salary account on zero balance

Address:Kanpur, Uttar Pradesh

Hi, I am having bank salary account zero Balance 1/08/2009 in ICICI Kanpur branch my account number is[protected] My contact number is: [protected]. Now I am living in Mumbai. My account has been debited by SMAB charges many times (393.26 each time) since jun 2014. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong. I contacted customer care & they suggested me to visit nearest branch & your money will be back in your account. So I had visited ICICI Branch (LBS Marg Mulund) where I got worst testament from Manager. he was in no mood to listen & said there is no option rather than to visit my home branch Mumbai. This is horrible for me. Request you to look in to this on priority & revert my money. As ICICI have no privileges to deduct my money without any intimation. Regard Brijesh
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Pandey,

We are sorry to hear about your concern. We have made a note of your contact details. Our official will get in touch with you.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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