ICICI — amount debited but transaction failed

kishorehyderabad

from Bhimunipatnam, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

I tried paying an amount of Rs. 850 using internet banking towards an online application. On the first try, the transaction failed and it was successful on the second attempt. However, I see in my account statement that amount has been debited twice.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We regret the inconvenience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47613693' in the subject line.

Regards,
ICICI Bank Customer Service Team