[Resolved]  ICICI Anna Nagar Branch — Pathetic Service

Address:Chennai, Tamil Nadu

This is to inform that we had done cash deposit and raised NEFT transfer. It was an emergency need.This branch has all freshers and not aware of the process. Each day they are giving some reasons for the delay and I am fighting for past one month to process the transaction.One day they said, server is down, other day they informed that they missed to include PAN number and today they informed that its in the queque.I have never experienced such a pathetic service from icici.Till today the transfer has not happened.I am made to wait and my payment for my higher education is delayed because of this kind of service. Request to take some action so that no other customer faces this issue again. All employees are really dumb in this branch including the manager.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2ttjz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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