[Resolved]  ICICI — Auto Loan recovery attempt from teenage son and 7 year old daughter

Address:New Delhi, Delhi

I have an auto loan from ICICI, Loan Account .LADEL[protected]..I am shocked and worried...Recovery goons coming in my absence and threatening my teenage son and 7 year old daughter to open the door when the son is requesting he is studying for exams and my daughter is screaming scared!!!
I have given innumerable requests on call that I want to get it closed., despite my not working, I wanted to settle this account. However, instead of a dignified closure or settlement procedure, I am getting threatening calls fro recovery agents. To add to it, I am a divorcee and I have a daughter who is just 7 years old. Yesterday the children were home alone and the recovery agent called Chauhan, number... [protected] came to my house and scared my two little children and was forcing them to open the door. My elder son was studing for his exams and was so scared protectign his little sister and requesting the person to go away. and my little daughter was terrified.
I am so shocked at this attitude and one woman calls on my phone and speakign to my little daugher and abuses beyond my daughter's understanding...
In the wake of the recent happenings around town, the bank needs to be very careful for a meager amount of 40000/- if something happens to my children, who will be responsible????. You cannot come near my house and my children in my absence and knowing Im an alone lady, you cannot send goons to my house.

my email id is shani.[protected]@gmail.com. I can share my mobile number with you
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir/Madam,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23621
    Pending
    2043
    Resolved
    14253
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information