[Resolved]  ICICI Bank — 10000 cash is missing from icici deposit machine

Address:560100

Today i went to deposit 45000 rs money to icici bank account, when i was searching for deposit form, staff told me to deposit through machine, first i have tried to insert money after some time it has shown please collect your cash, there some cash was stuck in some bar some notes were placed in the empty space, i have taken the notes returned empty space and tried to insert that money again but it was showing your transaction was cancelled and returned money.

And i didn't count the returned money and tried ti deposit one more time this time it has returned only one note, and i took that note and inserted again and this time it has displayed 34500 money proceed to deposit. Then realizing my money was missed i have cancelled the transaction.

And complained to the staff they are telling we couldn't find your missing 10000 money.

Please check properly and return my missing money.

Thanks
Mahendra.
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Jun 2, 2018
Complaint marked as Resolved 
It was resolved by staff.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2018
ICICI Bank Customer Care's response
Dear Mahendra,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54ayi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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