Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  ICICI Bank — 2 unauthorized transaction

On 15 february, i had about 30, 000 inr in 2 transactions debited from my account. I immediately called the bank and notified them. Also, spoke to their fraud department who logged in a service request sr[protected]. I was asked to fill in a bank dispute form which was filled and sent with proofs to '[protected]@icicibank.com' (Email id provided by the bank). I have followed up thrice but i have not received any response after the initial phone call. Hope to get this resolved at the earliest.
Was this information helpful?
Yes (0)
May 2, 2018
Complaint marked as Resolved 
Mar 25, 2018

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Apr 04, 2018
Updated by vathaide
Hello,

I have not yet received any update. When can I expect one?

Thanks !
Apr 10, 2018
Updated by vathaide
No update as yet ???
Apr 15, 2018
Updated by vathaide
Following up.
May 02, 2018
Updated by vathaide
NO UPDATES OR CONTACT MADE
May 02, 2018
Updated by vathaide
CAN I GET A PERSON'S EMAIL ID INSTEAD OF A GENERIC EMAIL
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    18733
    Pending
    2676
    Resolved
    9718
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View Full Information
    ADVERTISEMENT