[Resolved] ICICI Bank — 5rs & 10 rs coins not accepted | |||
We are running a small agency business in nagercoil town, kanyakumari dist, tamil nadu state and i have my corporate account in icici bank.in my business customers often give coins for their purchase and we accept it because they are legally accepted but despite rbi's notice to all banks to accept coins the banks are not accepting coins. Today we made a deposit to icici bank which includes both 10 and 5 rupee coins (Worth 1680 rupees only). Deputy manager of the bank told us take away the coins. We asked them why you cannot accept this. Is this banned by the government? She said "this was insisted by our senior management". We do not have enough space to keep the coins. We will not accept it. Request you to take immediate action where lot of people do not have options to talk this bank people. Also check with the department of icici bank why this intimation was given to all employees. Was this information helpful? | |||
Nov 15, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 11, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (891724) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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