[Resolved]  ICICI Bank — aadhar card updation - ignorance

Address:110003

Yesterday (22-feb-2018) i visited icici bank, d 16 south ex part 2 new delhi, south delhi, defence colony, andrewsganj, delhi - 110049, to get my mobile number added to my aadhar card, as they are permanent center for aadhar card updation. However, they asked me to book an appointment and accordingly i can come on the scheduled date (05-mar-2018). To my utter surprise she said i can only update 4 aadhar details in a day and one entry takes almost 20 to 25 minutes. As per govt. Rules we are required to update aadhar with other accounts such as bank a/c, and other payment related portals. If, such private banks will take this long time duration to update details, how will everyone else get this done within such short span of time.
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Mar 27, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2018
ICICI Bank Customer Care's response
Dear suchetam,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ssre) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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