[Resolved] ICICI Bank — a/c. no. [protected]@icici

Omey

from Mumbai, Maharashtra

Address:

421501

We hv done a jio recharge of 399 on 3rd feb via upi reference id[protected], but recharge is not done.
And amount is credited in [protected]@icic account.
Now jio concern is not giving any positive response for the same.

They told us we are unable to see your transaction details via that no. As we don't have access to see account credit details.

Pls resolve this issues as early as possible or block that account to get out his money.

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Mar 15, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

ICICI Bank Customer Care's response Dear Omey,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4rd2c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

CheelapalliKumarraja

from Chennai, Tamil Nadu

Dear sir iam recharge my jio number through jio app using upi id my amount was detected from bank yesterday I was recharge I was make a calla to Jio company but they said didn't get any recharge from your side please solve the issue
Thankyou

ICICI Bank Customer Care's response, Feb 6, 2018

Verified Support

Dear Customer, (CheelapalliKumarraja)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4rd2c_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team