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[Resolved]  ICICI Bank — account access

Hi

I have an nre and nro account and i am trying to make a demand draft. But i am trying to call from abroad. They say it's a reimbursement account. I have letter from bank stating its nri account but now their system says it's reimbursement account. How did they change they say we cannot access yoir account. I have to go to my local branch. How can i go local branch when i am residing abroad.

It's a pathetic service i am getting. No one is helping me tgey are just transferring calls and giving me other numbers.

My mobile to contact is +[protected]

Yusuf parsola
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Apr 17, 2018
Complaint marked as Resolved 

Complaint Status


[Mar 16, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response Mar 16, 2018 Dear Yusuf Parsola,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments  1 CommentShareTweet

Comments

Sir
mne mera no. recharge kiya tha vo recharge nhi hua h
or balance bhi debit ho gya hai transcation id. ICIccf0f4fb95ea4c77bb2ac7206a8771bf

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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    18719
    Pending
    2663
    Resolved
    9717
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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