ICICI Bank — Account Activation

kr.naveen

from Jaipur, Rajasthan

Address:

New Delhi, Delhi

My ICICI account number is[protected]. Branch: Bhogal, New Delhi A few days back, a representative from ICICI Bank visited my workplace and opened my salary account on his tablet. I submitted all the documents as he asked for and he told me that the account will be activated within a couple of days. However, I just had a word with a customer care executive from ICICI who told me that my account has not been activated as of now and I need to check with the Branch itself. If that's the process, why does the bank even sends its representatives, as there is no point in that. The worst part is that my salary has been transferred and unfortunately, I haven't received it and I have no idea what happens in this case. This is something not expected. I need immediate action on this issue. Regards, Naveen Kumar Email: kr.[protected]@gmail.com

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ICICI Bank customer support has been notified about the posted complaint.

May 13, 2015

Updated by kr.naveen The customer care service is pathetic. My issue has still not been resolved. This is mental harassment and if things do not resolve ASAP, I will be forced to seek other options.

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Comments

Harsund

from Bijnor, Uttar Pradesh

My A/C no.[protected] has been not activated for last month.
I m facing lots of problems due to the service offred by bank.
I opened my A/c on 15 April 2015 still it is not activated its upto the patience level of mine
Now i m loosing my temper so i m going to file case in consumer court on monday if it does not get activated.
Gurgaon cyber green branch is responsible for that.
Again & again the staff is just asking to wait for next 2 days again & again.

samir potale

from Mumbai, Maharashtra

thank for giving me ur worst services,
i have done documentation for my salary account on 26th may, today is 13 th july more than 45 days pass my account is not yet activated, and worst thing is that my salary is credited in that account, if my account is not activated why they took my salary, my co. said we have sent u salary in ur account on 1 july. and frm last 15 days they saying u r account will be activate tommorow, i m waiting for that tommorow in last 7 days, bt today also saying u r account will be activate by tommorrow,
home branch manager is saying u have to contact account opening team we have different department, executive who opened my account is saying i have done ur work remaining work will do by back hand team and we dont know when they will activate ur account and we dont have details about back hand team,
so kindly give my payment it almost 13days payment is credited in my account, bt u r daily making me fool,
so plz do some help