[Resolved]  ICICI Bank — Account charges

Address:	Mumbai City, Maharashtra
Website:	WWW.ICICIBANK.COM

As an NRI I used to have an account with ICICI BANK, Nariman Point, Mumbai for over 12 years.About a year ago the bank changes their internal structure of accounts, instead of putting my account as a normal regular account like it used to be, they classify me as a High Networth Individual type account and charge my account for Non maintenance of minimum balance.

My account rarely exceeded 10 lacs balance at any point of time including Fixed deposit.

Now the HNI account requires the balance of 25 lacs F.D or 5 lac saving account balance which my account never had.

The other regular account requires a balance of Rs.25000. But ICICI BANK never put me into this on their own.

After seeing my statement for excess charges I go to their GOA branch while on vacation and submitted the documents. I was assured that account is downgraded and charges will stop. But nothing happend. For the last 10 months or so my accounts is being charged by ICICI bank regularly . Now they say since your base branch is in Mumbai we cannot do anything Upon numerous emails and phone calls, and resubmitting the documents for downgrading my account, last month I receive an email saying your account is downgraded and the charges will be reversed. But again after emails after emails no reversal. I am still waiting ...