ICICI Bank — account debited from account but cash not received due to atm power failure

Address:	Thane, Maharashtra, 401506
Website:	www.icicibank.com

I uruj alam khan customer id[protected] my ac has been debited but due to power failure of atm amount not withdrawn so pl kindly look in this matter.
Transaction date 6oct2017
Transaction amount Rs.500
Till date amount of rs 500 not reversed to my ac.