Verified Support
Dec 28, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (849393) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Jan 04, 2022
Updated by sbashwar Sir
Just time wasting reply. You have my contact details when I opened the account.
I am following my branch 1316 in Rajendernagar, Hyd.
Visited several time in person and called on Raju [protected]. It seems he is interested in opening accounts only.
Thanks.
Jan 08, 2022
Updated by sbashwar Visited the branch on 5th January 2022. They showed me on their computer screen that my account was under process for closure and told me that they will send account statement after its closer. Three working days has been pass. I did not receive statement.
Same day after 6pm I got sms from Mr.Rajesh requesting me to close Trading account. How I can do that I submitted all relevant documents with debit to him along with account closing form on 14th December 2021.
Therefore, I don't have access to their website except account number.
They should do themself.
Regards
Feb 11, 2022
Updated by sbashwar It seems they did not close my account since December 14, 2021 which I was filled and submitted at branch on same date. Branch officer gave me signed close slip.
Now I got an email on 10th February 20221 as follows:
Quote
Dear Customer,
The required Monthly Average Balance (MAB) of Rs 4500 was not maintained in your ICICI Bank Savings Account XXXXXXXX3424 in the month of January 2022. We request you to maintain the required balance in the current month to avoid levy of charges for non-maintenance of MAB for January 2022.
In case the required balance is not maintained in the current month as well, the charges for non-maintenance of MAB and for all cash transactions done at ICICI Bank branches or cash deposits done at ICICI Bank cash recycler machines will be levied. The same will be levied from January 2022 until the month when the required balance is maintained in the account.
To know the charges, please click here.
You also have the option to convert your Savings Account to a Basic Savings Bank Account. For details, please click here.
In case you require any further information, you may write to us at customer.[protected]@icicibank.com from your registered e-mail ID or call our Customer Care.
Sincerely,
ICICI Bank Limited
This is a system-generated e-mail. Please do not reply to this e-mail.
Unquote
Their behaviour ambrassing me.
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